“It was very informative. As a manager with no official training in management I found the areas covered, very useful … after this course, we will be looking at ways to improve our Health and Safety, make better use of my time and possibly introduce a form of appraisals…”
Colleen Tillet, Made Simple Group
“The course proved to be very useful … the teaching style was interesting and different.”
Kinda Sandy, Rockpools
“I found the course interesting, and I feel I could do the next level. I have underpinned the current techniques, my confidence is up, and Assertiveness has improved. Problem solving was excellent, and there were different types of coaching … it helped me realize how vast my role is, and how much I already know! ...”
Sara Buthlay, Rockpools
“I particularly found the workshops useful as they allowed me to hear about others manager’s work styles and issues. The course overall has given me the confidence to manage my team more effectively … Since I started the course, I have developed better working relationships with my staff … Going forward, I would like to continue using the good practices learnt during the course…”
Angela Wilkie, Selco
“The topics covered in this course are very relevant to the issues / situations faced in my current job / organization. … Some very useful tools of analysis are introduced.
Time management exercises are very interesting and provide excellent guidance to daily use.
The course successfully covered a wide range of topics in a short period of time. A good refresher for some management concepts”
Yoke M. Koh, CIAC (Chinese Information and Advice Centre)
“I have increased in confidence and it is good as a refresher. It has been brilliant specially Change Management and Appraisal.”
Faith Ezugwu, London Councils
“What I have learnt most, is to effectively recognize a problem and implementing ideas… I feel more confident in coming up with new ideas and holding meetings with my colleagues. I am more supportive to my senior staff.”
Eileen-Anne Linde, BMI Healthcare, Clementine Churchill Hospital.
“This course has benefited me with regards my Office Manager’s role in the office. Now, I feel confident to run the office, listen to member of staff and generally oversee all the day to day running of the office … This course has really given me the Qualification that enables me to do the job essentially, which I never had. Look forward to doing the next course!!!”
Anne Saxby, National Association of Shop fitter
“I feel that the course has been very good, and it helped me to try and solve problems in my shop. … I will be using the Time Management Section quite a lot, as this was very useful to me. Also the use of Paired Comparison Criteria Ranking Technique will really help me in my shop.”
Emma Brace, Better Bet
“…The Motivation Section was particularly helpful … it helped me finding out why individuals were not motivated in my team, and find the ways to help them become motivated again. … I feel I am better placed to most of my team and would like to increase responsibilities to benefit the company”
Ruth Barton, Rockpools
“… The course was very informative and useful for future practice. In particular, the planning change and implementing was very useful as our company is constantly expanding and changing, so I’ll be able to use my new skills in the future… It provided useful information, that is crucial to Business management and thought me useful skills needed”
Grant Beeming, Made Simple Group
“The course allowed me to identify problems that affected my productivity and the development of my staff and department… I learnt the importance of staff involvement to overcome problems… I have created a better working environment for my team. The staff in return, felt more motivated and organized, and have fed this back to me. Communicating with staff has become a more efficient exercise and has improved productivity.
The course gave me an insight into the best way to manage staff, work loads, and to resolve problems efficiently.”
Dominique Augustin, Brent Mencap
“The course has helped me to conceptualize management theory, and improve my problem solving capacity. I also have a more developed understanding of the appraisal process and reasons of bringing about change and improvement within our organization”
Louisa Cox, DVIP
“…Very informative and brilliant for management skills building”
Vathou Neophyton, Metropolitan Police Training Div Hendon
“… the course brought a new dimension to my way of thinking. I find it easier to delegate now and worthwhile to put the training in for the long term benefits… I aim to complete NVQ Level 4 in management within the next year and develop my IT skills further. “
Rebecca Moore, Masterbuild and Maintenance LTD.
“The course has been very beneficial to me, as I have learnt to deal better with employee conflicts, evaluating issues and managing employee relations.
Time keeping and Delegating lessons have been helpful, as different ways were explained very well… the course has been important for my professional development.”
Stephanie Peters, Bridgestreet Worldwide.
“…I have learnt a lot about Communication process and giving constructive feedback, motivation, identifying the root cause of problems and ways of analyzing it and identifying solutions… I have been improving myself at work place since the start of this training…”
Ms. Toluwalope Elizabeth Akiode, Rembus Ventures Ltd.
“I was surprised by how much I learnt as far as people management techniques were concerned… the course has been beneficial. I feel much more comfortable assuming the position I’ve been given. Some of the tips / techniques we covered for managing people and change, were specially useful and a bit of an eye opener… I look forward to testing and implementing what I’ve learnt during this course…”
Oscar Montes de Oca, Made Simple Group
“… The training has helped to give me more confidence in my role and think about how to approach and plan new ideas. I want to take the next few days to digest the training more and implement new suggestions.”
Sally Craske, Barnet Refugee Service
“ Kate is recently undertaking the Project Management training, which is already having positive effect on delivering the individual award schemes… The company is currently undergoing a structural review and many changes are already starting to be implemented. The Project Management training has helped with implementing some of these, such as better communications between individual teams, better collaboration on cross- team projects. Clearly defined roles within a project have also helped to prevent a number of problems and solve those that occurred more effectively.”
Vivien Niblett, about Kate Beeching, Bura
“This NVQ, Level 3 in Management course, was very professional, excellent. I have learnt a lot and I think it will be helpful in my current role and in the future… I’m already recommending thee course to my friends, I feel much more confidant to manage my team.”
Malgorzata Bikonis, A Woman’s Touch Ltd.
“I have found this course very useful… It has showed me discussion pointers, working through change, managing change, understand the mentoring and managers role, working and enabling the staff to work as a team and to discuss their ideas openly…”
Patricia Anne Gillespie, Valence Medical Centre.
“This course has given me the confidence to approach staff at any level to discuss matters of the business.”
Teena Barker, Better Bet B.S.S.L
“The course has helped me greatly. The basic outlines on running a project in the correct manner, was a great help. It gave me direction and the ability to run my project smoothly. The skills of running a business works well.”
Brenda Dyer, West Indian Women’s Association (W.I.W.A.)
“… very useful as it has helped me in the planning and implementing a campaign in an organized way. It has taught me how to manage and communicate with a team of people effectively and sensitively…”
Nasreen Yousaf, Z Travel (Beelzebnb Ltd.)
“I have found this course very beneficial to my current role… I have learnt a lot, gained new skills that will help me work better...”
Jyoti Keshwala, Each
“The training has really helped already, in terms of taking meetings (the cut line offered has helped them to be focused, pro-active and manageable), problem solving (from identification to resolution) and appraisals were constructive and goal oriented…”
Felicity Venton, City Screen Ltd.
“In order to gain this Qualification, I received face to face training on a range of management topics including problem solving and Time Management.
The online learning information has proved invaluable as has the work Based Assignment, and in particular the ‘Fishbone’ problem identification model which I’ll use again… “
Lillian Brown, Advice UK
“To gain such a Qualification is invaluable to my personal and professional development. I have really enjoyed doing the online learning… “
Siobhan Hogan, Advice UK
“I think I most benefited for the section on problem solving because it allowed me to focus on a current situation and to implement a plan to resolve it.
I feel that this training has made me more confident in my role as manager, since I’ve had no prior training in this area. I think that overall, all areas will help me in my role.”
Deborah Harris, Park Place Day Nursery Ltd.
“The training has helped me to organize teams more effectively, which I need to further improve in order to become an efficient and productive Project Manager…”
Fewien Berhane, Interfaith Action.
“The training given by the course was of incredible help on managing my team, managing my time, and developing a much better relation with my team. I can now use the things I learnt in the course at work and on an ongoing basis…”
Michael Sham Kyriakakis, Eritrean Education and Publication Trust (EEPT)
“I found the course content useful. I liked the time management module, and found discussing topics in a group really helpful. I think my time management will improve (I need to learn to say ‘no’) and I feel I will have invested more time in the planning stages of change.
Quality management is something that is very important in a healthcare environment, and I feel I have more confidence in managing this. This course has also taught me the importance of training… ‘
Helen Adams, Doctorcall
“I really enjoyed the course and for me, it confirmed that I am carrying out the correct processes in order to effectively project manage. I found the information very helpful, especially in relation to the data collation of holidays, contacts being circulated…”
Kat Louise Turner, Kier Building Maintenance
“… I feel it has benefited my role, as I will implement certain tactics during meetings and workshops. I felt tutors were very helpful and understanding, the overall delivery of the course was very good …”
Gabriella Incalza, BANG Edutainment Ltd.
“Really good path to self discovery. A real confidence booster, and has provided the tools to work as a team player”
Jane Reid, COZMICK & SIFMA
“I was surprised to learn how some of the working practices discussed, while initially not appearing viable for my job, could be adjusted to give results.”
Hilary Glans
“I found it useful for my organization and future development, I enjoyed all the sessions”
Shabina Akhtar Excel Finance
“It was really useful, helpful and informative. I actually enjoyed all of it, but the delegation section, the most.”
Linda Frances Atkinson, Young People’s Project
“It allowed me to look at my team objectively, to see and explore other management strategies in various areas. I particularly enjoyed Performance management, as all was practical and applicable to what I do. Also Time keeping and Change management.”
Gloria Ayim, Interopa Holidays
“It exceeded my expectations. I wasn’t looking forward to it at first, but felt inspired and it boosted my confidence. Really enjoyed it!!!
Rachel Bull, Silverfish Productions Ltd.
“It was very informative and I gained a lot more knowledge of management. I particularly enjoyed the Problem Solving Session, as well as Reference Management…”
Geraldine Burke, Brent Irish Advisory Service
“I learnt the knowledge and skills to take these forward in to my workplace. EXCELLENT!!! I enjoyed interaction with others on the course through discussion and positive leading from the trainer.”
Rosalind Burke, GV Media Group Ltd.
“It was very useful and made me more confident as a manager. It was really good going back and putting the knowledge into practice ate work.”
Ebony Chambers, Young Peoples Project.
“It met my expectations. I found this course very useful, being a young new manager; I found it a great induction. I liked being taught to delegate.”
Gemma Chambers, Chase Buchanan.
“The course gave me good points to reflect on terms of staff management and organizing my daily duties.”
Svetla Cholakova, BP Clean Ltd.
“…Good introduction to Management issues, offered an opportunity to clarify my career path. I enjoyed the opportunity for reflection on my own organization practice. Change to implement the learning.”
Helen Corkin, Teenage Pregnancy Service, LBBD
“ I liked the fact that we reflected on our own approach to for e.g. time management before focusing on staff “
Rachel Corns, Coram Family.
“ The course was very useful and practical to me. I enjoyed freedom to discuss issues away from workplace; also systems to implement change, prorating tasks, etc, etc. …”
Tiffany Drake, Coram Family.
“… it has broadened my knowledge more in time management, appraisal, problem solving and change. I enjoyed all the aspects of the course, it’s all important for the daily management of myself and others.”
Sade Etti, Broadway Sixty-Five.
“…it was actually more enjoyable than expected. I am really glad I enrolled. The trainer was excellent, I liked the presentations, the contributions of the other trainers, the general atmosphere”
Michaela Frost, Clavering Nursing Home.
“The course covered all of the areas that I expected it to. The trainer was very good at moving the discussions along. The group discussion and practical suggestions for new things, were really useful…”
Heather Garrick, Explore Learning.
“The course did meet my expectations, this was mainly due to the trainer and the way she imparted information and encouraged group discussions on each topic covered. I enjoyed a lot these discussions as this provided a good opportunity for everybody to share their experiences.”
Neil Goodenough, Securities and Investment Institute.
“I have come away better equipped to manage, and more informed as to several different aspects of management. It was all usefull. I liked the variety of participants, and the managing difficulties section...”
Laura Gould, Coram Family
“ I think this training is very beneficial. I enhanced my skills in problem solving, analysis and time management…”
Suzie Green, Tearfund.
“It has opened my eyes about how to be a more effective manager, which is why I attended the course. I liked the section of problem solving skills. I enjoyed looking at the methods for solving problems logically.”
Gifty Osei Gyamfi, Cfa Lettings Ltd.
“As I am looking to step into management, it has really given me lots of ideas for the future. Talking about everyone’s personal experiences really helps, and has given me lots of ideas. I liked that the course was very interactive and not to much written work.”
Sarah Hammond, Maven Training Ltd.
“I Learned a lot which will really benefit me in the future... I enjoyed the training classes the most as I learned a lot of useful tips. It was interesting and everything was explained clearly.”
Elaine Hanifin, European Sole Ltd.
“…All areas were interestingly delivered and easy to understand.”
Beatrice Herron, Citizen 2000 Education Institute.
“I feel I have gained a real understanding of the management structures and I have been able to put to immediate use the training given to me. It was great.
Concentrated and short, easy to attend, very good and practical info.”
Paula Hiltunen, Scanciming Ltd.
“It covered all of the basis that I will use as a manager. I liked problem solving as you could see and outcome of what you came up with, a thing to do.”
Christine Hoffmeyer, Abrahams.
“It will help in my role, and to communicate tasks and explanations. All of it was very good.”
Jeanette Hooper, Westmeria Nursing Centre
“Training has been a big advantage and has helped with delegation and problem solving… it covered all areas of management. I personally enjoyed Time Management. You can work out where your time is being wasted, and improve these areas.”
Kate Inglesant, European Sole Ltd.
“It was even more than what I expected. I enjoyed all of it.”
Lana Ishchenko, Titus Royce Ltd.
“The course was very useful and reflective. The tutor was very professional and friendly.”
Ana Jeandrasingh, Treats and Snax Ltd.
“The course put some light into my business. I enjoyed everything, as it helps me as a Manager, to manage my business.”
Florence Johnson, Simply Gorgeous.
“I feel having done the course I will now be able to build the business more effectively. It was all very useful and practical.”
Yana Johnson, Yana Cosmetics Ltd.
“Very good course, and helpful, Time Management has been the most important. I also considered Planning and Feedback very useful. I feel much more confident and competent… The knowledge that I have acquired in this course will be helpful in the team leading. I enjoyed most in time managing and delegating. ”
Jessie Kabaso, Ashbrook House
“Traing days have anhanced my Management Skills in areas such as Delegation, Time Management, Problem solving and Analysis. I feel more confident.”
Loretta Karm-Whalley, Compton Hairdressers.
“…I liked it and learnt a lot. I enjoyed when we examined ourselves as managers and where we might be going wrong.”
Susheila Kerai, IPC Information Systems.
“… I found the programme has leped in day to day job, I feel more confident with the team and I’m better organized with workload. I would be interested in doing the next level of management course.
I think the trainer has an excellent training style… I liked the small group and the informal discussions.”
Katrin Kost, Qantas Airways Ltd.
“I have found the course very practical and stimulating of thoughts and ideas. I think it was very important and beneficial to hear and share with others in the course.”
Nicola Knowles, Artcadia Lifestyle Ltd.
“The training giving by the course was of incredible help on managing my team, my time, and developing a much better relationship with them. I can now use the things I learnt in the course at work at an angoing basis.”
Micael Sham Kyriakakis, Eritrean Education and Publication Trust (EEPT)
“It gave me a good insight on how I can improve my management skills. I enjoyed the fact the course did not have much written content, it was nice to discuss all situations with the other delegates, I feel I learnt a lot from other people’s past experiences.”
Sophie Last, Maven Training Ltd.
“…I have learnt how to do Appraisal, Planning for the change… Ihave enjoied it as a whole, it was very informative.”
Farrukh Mahmood, Euro Hotel Harrow.
“The course has inspired me to change my style, to improve. I enjoyed the session about Ability to discuss good/bad Management experiences.”
Julie Marshall, Careers Development Group (CDG)
“I found the course very interesting and I have learnt a lot about dealing with people and Time Management. It is a very helpful course. I experienced a big increase in confidence… I can implement all the information in my current role. It refreshed my knowledge of management…”
Audrey Miggel-Jacobus, Clementine Churchill Hospital.
“It was very useful and practical”
Anna Miranda, Air Dispatch Ltd.
“The course met my expectations. The strategies given are very useful in my everyday practise. I enjoyed the Delegation section, as I obtained the confidence to do it and have reduced my caseload.”
Emma Mizzi, Springfield Community Flat.
“It did meet my expectations. It helped me organize and manage myself better as well as dealing with people in my team. I enjoyed self management, coaching skills, solving problems.”
Ionela Simona Mocanu, Dream Snax.
“…The whole course was very interesting.”
Cheryl Morgan, Sage Nursing Home.
“Training has been a big advantage and has helped with delegation and problem solving… it covered all areas of management. I personally enjoyed Time Management. You can work out where your time is being wasted, and improve these areas.”
Kate Inglesant, European Sole Ltd.
“It was even more than what I expected. I enjoyed all of it.”
Lana Ishchenko, Titus Royce Ltd.
“The course was very useful and reflective. The tutor was very professional and friendly.”
Ana Jeandrasingh, Treats and Snax Ltd.
“The course put some light into my business. I enjoyed everything, as it helps me as a Manager, to manage my business.”
Florence Johnson, Simply Gorgeous.
“I feel having done the course I will now be able to build the business more effectively. It was all very useful and practical.”
Yana Johnson, Yana Cosmetics Ltd.
“Very good course, and helpful, Time Management has been the most important. I also considered Planning and Feedback very useful. I feel much more confident and competent… The knowledge that I have acquired in this course will be helpful in the team leading. I enjoyed most in time managing and delegating. ”
Jessie Kabaso, Ashbrook House
“Traing days have anhanced my Management Skills in areas such as Delegation, Time Management, Problem solving and Analysis. I feel more confident.”
Loretta Karm-Whalley, Compton Hairdressers.
“…I liked it and learnt a lot. I enjoyed when we examined ourselves as managers and where we might be going wrong.”
Susheila Kerai, IPC Information Systems.
“… I found the programme has leped in day to day job, I feel more confident with the team and I’m better organized with workload. I would be interested in doing the next level of management course.
I think the trainer has an excellent training style… I liked the small group and the informal discussions.”
Katrin Kost, Qantas Airways Ltd.
“I have found the course very practical and stimulating of thoughts and ideas. I think it was very important and beneficial to hear and share with others in the course.”
Nicola Knowles, Artcadia Lifestyle Ltd.
“The training giving by the course was of incredible help on managing my team, my time, and developing a much better relationship with them. I can now use the things I learnt in the course at work at an angoing basis.”
Micael Sham Kyriakakis, Eritrean Education and Publication Trust (EEPT)
“It gave me a good insight on how I can improve my management skills. I enjoyed the fact the course did not have much written content, it was nice to discuss all situations with the other delegates, I feel I learnt a lot from other people’s past experiences.”
Sophie Last, Maven Training Ltd.
“…I have learnt how to do Appraisal, Planning for the change… Ihave enjoied it as a whole, it was very informative.”
Farrukh Mahmood, Euro Hotel Harrow.
“The course has inspired me to change my style, to improve. I enjoyed the session about Ability to discuss good/bad Management experiences.”
Julie Marshall, Careers Development Group (CDG)
“I found the course very interesting and I have learnt a lot about dealing with people and Time Management. It is a very helpful course. I experienced a big increase in confidence… I can implement all the information in my current role. It refreshed my knowledge of management…”
Audrey Miggel-Jacobus, Clementine Churchill Hospital.
“It was very useful and practical”
Anna Miranda, Air Dispatch Ltd.
“The course met my expectations. The strategies given are very useful in my everyday practise. I enjoyed the Delegation section, as I obtained the confidence to do it and have reduced my caseload.”
Emma Mizzi, Springfield Community Flat.
“It did meet my expectations. It helped me organize and manage myself better as well as dealing with people in my team. I enjoyed self management, coaching skills, solving problems.”
Ionela Simona Mocanu, Dream Snax.
“…The whole course was very interesting.”
Cheryl Morgan, Sage Nursing Home.
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